tag:blogger.com,1999:blog-3018576996941070707.post7801894153655045545..comments2020-04-27T00:58:54.709-07:00Comments on Through My Lens: Installing the New Modem/RouterAnita Jessehttp://www.blogger.com/profile/09671820780634003286noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-3018576996941070707.post-84012040648894308972009-10-11T15:35:30.205-07:002009-10-11T15:35:30.205-07:00Anil - I loved reading your story. How true, how t...Anil - I loved reading your story. How true, how true. We are all so connection-happy these days. And, I certainly fall into that trap. I must admit, there were a few scrapes I survived, in years gone by, where a cell phone would have come in mighty handy. Still, I find your parents' delightfully old-fashioned ways, charming and refreshing. I remember well traveling many a mile in that same Anita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-43577801489926293802009-10-10T23:22:01.839-07:002009-10-10T23:22:01.839-07:00Life without the internet and cell-phones? Unthink...Life without the internet and cell-phones? Unthinkable! Right? How did we every survive a day without those little text message coming through on the cell-phone saying "Just checked-in"...."flight on time, am onboard"... "just landed".... "will be out of the airport in a few minutes"....<br />I think we did just fine then, and now are [happy] slaves to Anilhttp://newber.com/anil/journal/noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-78791309984932995422009-10-09T07:10:59.416-07:002009-10-09T07:10:59.416-07:00Chris - Over the years, I have come to use the Int...Chris - Over the years, I have come to use the Internet for a long list of things. For a non-tech, ultra non-geek, I spend an inordinate amount of time on the WWW. And, you are right. When I don't have it, I am a bit lost.Anita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-78047383702956153682009-10-09T07:07:04.015-07:002009-10-09T07:07:04.015-07:00Ove - I think you have right to a good chuckle, si...Ove - I think you have right to a good chuckle, since our struggles with the Inernet and technical equipment pale in comparison to what you are facing with your renovation. Only the truth is my husband would be much more comfortable tackling physical work than dealing with these machines that neither of us know very much about. If we were neighbors, he would happily help you with your job if onlyAnita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-28079030677329468442009-10-09T05:07:31.919-07:002009-10-09T05:07:31.919-07:00Issues such as this can be particularly frustratin...Issues such as this can be particularly frustrating when you need to have the internet, and it always seems like you need the internet most when you don't have the connection. Glad it worked out.Chris Klughttp://patternsoflightndark.com/wordpress/noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-66097828347048852062009-10-09T01:55:53.788-07:002009-10-09T01:55:53.788-07:00Congratulations to your new Internet connection. I...Congratulations to your new Internet connection. It almost feels like the entire Internet got a boost now. ;-)<br />I must be careful to not laugh over your frustrations with it because I'm sure I will get my share when moving in November... :-)Ovehttp://www.ovepove.senoreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-72079833399361536192009-10-08T14:08:40.883-07:002009-10-08T14:08:40.883-07:00Paul - It's quite nice to leave behind the nag...Paul - It's quite nice to leave behind the nagging frustrations of Internet access that was almost working. The difference I believe is competition. I agreee with Earl. Time Warner had a monopoly in LA and AT&T has competition up here. It works wonders to keep people on their toes. Let individual companies fight it out to win our business and we benefit.Anita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-6617494449743762782009-10-08T14:04:08.245-07:002009-10-08T14:04:08.245-07:00Earl - I think you are on to something with your o...Earl - I think you are on to something with your observations about the relationship between the economy and devotion to customer service. I am shocked and amazed by excellent customer service from Time Warner. However, in fairness, I always found that if I could get past the really nasty gatekeepers at that company, I usually got knowledgable and helpful people. It' great to hear they are Anita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-4922864198863075372009-10-08T13:31:07.177-07:002009-10-08T13:31:07.177-07:00Anita: Welcome back! Surf's up! :-) It's g...Anita: Welcome back! Surf's up! :-) It's great to hear that there are still some companies that give good customer service!Paulhttps://www.blogger.com/profile/00794079257866559509noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-82198620910551351472009-10-08T03:16:42.139-07:002009-10-08T03:16:42.139-07:00Perhaps good technical/customer support is becomin...Perhaps good technical/customer support is becoming more of a priority to some of these companies due to the economical recession and competition for customers that can still afford their services. <br /> <br />From my own recent experience, we're in the process of having a little landscaping done in our back yard and yesterday they accidentally cut our cable/Internet connection. I made a Earlhttp://meanderingpassage.comnoreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-22379579303105308032009-10-07T19:12:02.318-07:002009-10-07T19:12:02.318-07:00Martin - I'm glad you solved your install prob...Martin - I'm glad you solved your install problem. What a relief, right?<br /><br />We have had surge protectors all along, so I guess that didn't do the job here. Frankly, I'm not even positive that the power failures caused the most recent foul up of my Internet access. I am taking the word of the tech support person. Unlike you I would never discover any sort of error on my own.Anita Jessehttps://www.blogger.com/profile/09671820780634003286noreply@blogger.comtag:blogger.com,1999:blog-3018576996941070707.post-973584902416920702009-10-07T15:47:00.776-07:002009-10-07T15:47:00.776-07:00If only life were always that simple. It's jus...If only life were always that simple. It's just taken me several days (with helpdesk support) to negotiate my way around a particular install problem. turned out to be a 5 minute fix when I'd tracked down the error. At least my computer is running again, I suppose.<br />Time for a UPS or surge protector?doonsterhttps://www.blogger.com/profile/04558926453149764893noreply@blogger.com